Customer IO
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Automated Access Management Platform - Entitle - Limit cloud access without pushback

Just in Time Access to Customer IO

Just in Time Access to

Customer IO

Improve your cloud operations with just in time access to Customer IO, boosting data security while optimizing performance.

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Just in Time Access - Entitle

Time-bound admin role escalations

Just in Time Access - Entitle

Temporary access that is revoked when no longer needed

Just in Time Access - Entitle

Faster access for employees and contractors

Just in Time Access - Entitle

Audit logs and access reviews

What is Just in Time Access?

Just-In-Time (JIT) Access is a security feature that is designed to provide temporary access to resources or applications when required. This strategy minimizes the potential damage from attacks by limiting access to a minimum necessary level and only during a necessary period. This not only reduces exposure to threats but also aids in preventing attacks like lateral movement, privilege escalation, and insider threats.

Benefits of Just in Time Access to

Customer IO

1) Reduces Insider Threat with Contextual Access Controls: Just in time access in Customer IO provides data and security controls that are contextual. It restricts users' access to sensitive data based on their role and offers privileges to only those who need them for their assigned tasks.  

2) Enhanced Operational Efficiency: Just in time privilege escalation improves operational efficiency drastically in Customer IO. Privileges are elevated only when necessary, reducing the time spent on managing access rights manually, thus leading to greater productivity.

3) Minimizes Risks of Human Error: By allowing just in time access, Customer IO helps minimize the risks linked to human errors. The system can automatically eliminate needless privileges once their purpose is served, decreasing the chance of accidental misuse of permissions.

4) Easier Audit and Compliance: The just in time privilege escalation makes auditing in Customer IO easier to manage. By granting temporary permission sets, the system's functionality will reduce discrepancies, facilitating a smoother audit trail and meeting all compliance requirements effectively.

Explore Entitle’s JIT Access Management Platform

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Use Cases for Just in Time Access to

Customer IO

1. Campaign Management: Just in time access to Customer IO would be useful when a marketer wishes to quickly launch or adjust an email or SMS marketing campaign, allowing for real-time modifications based on audience engagement or market changes.

2. Customer Support: Customer support representatives may need just in time access to bring up customer profiles and interaction history in real-time during support calls or chat, enabling them to provide personalized and efficient customer service.

3. Performance Analysis: For data analysts tracking marketing performance and customer behavior, having instant access to Customer IO allows them to pull up-to-date data and statistics, facilitating timely insight-driven decisions.

How to Implement Just in Time Access to

Customer IO

Entitle Just In Time Access - diagram- How to Implement Just in Time Access to

1. Planning.

  • Assessment
    Start by recognizing who needs access to Customer IO, the resources they require for operations, and the reason behind it. Document the existing access rights and discuss whether these can be trimmed down or completely removed. To better see all the users and their access, an entitlement discovery tool might be helpful.
  • Policy creation
    Develop well-defined policies for both awarding and withdrawing access. This should include rules about who can request access, in what situations, and for how long. For roles that need extensive access, establish time-limited parameters.
  • Source of truth
    Synchronize your JIT access system with an Identity Provider like Okta, Google Workspace, Azure AD, OneLogin to act as the authoritative reference for user identities. Key to better authorization control and audit precision is the capacity to de/escalate particular identities over shared accounts.

2. Execution.

  • Self-serve access requests
    Streamline the process by enabling users to request access via the system as opposed to individuals. By incorporating IM platforms, like Slack or MS Teams, increase adoption rates. Ensure requests provide details on who is asking, the resource or role required, duration and reason for it.

  • Approval process  
    JIT access allows companies to assign approvals to those with business context. Messaging platforms can quicken responses, offering all the necessary information for informed decision-making.
  • Conditional approval workflows  
    Integrate your pre-set policies into workflows that determine access permissions. Assign if/then stipulations. IF identity group “X” requests access to “Y”, then seek approval from “Z” and notify “M”.
  • Integrations
    Consider incorporating JITA with other IT and security systems for additional flexibility; automated access could be based on the status of an IT ticket. Tagging resources and clustering them together significantly simplifies the adjustment of policies depending on data sensitivity.
  • Automated provisioning and deprovisioning
    Understand Customer IO thoroughly to seamlessly allow and withdraw granular access within the service. This is crucial for JIT Access in reducing reliance on individuals. It provides automated withdrawal of access, core to JIT access and the principle of least privilege access (POLP). Ideally, managing all permissions in one place negates the need for individual environments for each application.
  • Access methods  
    APIs are preferable for Customer IO JIT Access because of their flexibility and instantaneous functionality. Yet, a blend of methods might be necessary. Use SAML for authentication, SCIM for user provisioning, and APIs for precise access-control decisions.

3. Maintenance.

  • Regular audits  
    Periodically scrutinize access logs to certify that JIT access is functioning as planned. Automating the user access review process expedites evidence collection and ensures compliance.
  • User training  
    Equip users with knowledge about least privilege, JIT Access, and its workings.
  • Feedback loop  
    Regularly assess your JIT access protocols and seek feedback from users and IT staff to recognize areas for improvement.

By adopting this methodical approach, effectively implementing a robust Just-in-Time Access system for Customer IO can be successfully achieved.

Temporary JIT Access to

Customer IO

with Entitle

Entitle provides self-serve access requests, flexible policy workflows, and automated provisioning, to restrict unneeded access across cloud infra and SaaS.

Entitle has a native integration with

Customer IO

Entitle has an IdP integration with

Customer IO

Native integration
5 minutes set up with pre-built connectors
IdP integration
Add/remove users from groups in an identity provider
JIT access: self-service requests and authorization workflows
Just in Time Access - Entitle
Just in Time Access - Entitle
HR-driven birthright policies
Just in Time Access - Entitle
Just in Time Access - Entitle
Full audit trails and access reviews
Just in Time Access - Entitle
Just in Time Access - Entitle
Fine-grained visibility of permissions
Just in Time Access - Entitle
Fine-grained, ephemeral provisioning of permissions
Just in Time Access - Entitle

Manage temporary access to

Customer IO

with Entitle

  • Provides real-time insight into all resources, roles, and entitlements within Customer IO, ensuring a comprehensive understanding of the access landscape.
  • Controls fine-grained permissions within Customer IO, offering precise and manageable authorization capabilities in the modern tech stack.
  • Bundles resources from Customer IO and beyond, condensing diverse applications into a unified access request for greater convenience.
  • Rapid installation and roll-out time, pulling Entitle into operation within days to rapidly enhance your cloud security.
  • Features native integrations with over 100 widely-used cloud services and applications, supporting broad interoperability.
  • Automates governance and regulatory user access reviews, making these complex tasks simple and efficient.

"I like Entitle because it’s one of those tools I can set up and forget about. I never have to go into it and it just works."

Just in Time Access - Entitle

Mike Morrato
CISO and Global Head of IT,
Noname Security

Loved by fast-growing cloud security teams

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Customer IO

What is

Customer IO

Customer IO is a customer engagement platform that leverages machine learning to predict customer behavior and create personalized messages. It provides tools for businesses to automate, segment and personalize their emails, SMS messages, mobile and web push notifications for improved customer engagement. The company was founded in 2012 and is based in Portland, Oregon.

Automated Access Management Platform - Entitle - Limit cloud access without pushback

What is Entitle?

Entitle is how cloud-forward companies provide employees with temporary, granular and just-in-time access within their cloud infrastructure and SaaS applications. Entitle easily integrates with your stack, offering self-serve access requests, instant visibility into your cloud entitlements and making user access reviews a breeze.

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JIT is only the beginning

Entitle Just In Time Access - diagram- JIT is only the beginning - entitle

Manage your users' on-demand and birthright permissions, all from one place.

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