Company
Improve your cloud operations with just in time access to Customer IO, boosting data security while optimizing performance.
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Time-bound admin role escalations
Temporary access that is revoked when no longer needed
Faster access for employees and contractors
Audit logs and access reviews
Just-In-Time (JIT) Access is a security feature that is designed to provide temporary access to resources or applications when required. This strategy minimizes the potential damage from attacks by limiting access to a minimum necessary level and only during a necessary period. This not only reduces exposure to threats but also aids in preventing attacks like lateral movement, privilege escalation, and insider threats.
1) Reduces Insider Threat with Contextual Access Controls: Just in time access in Customer IO provides data and security controls that are contextual. It restricts users' access to sensitive data based on their role and offers privileges to only those who need them for their assigned tasks.
2) Enhanced Operational Efficiency: Just in time privilege escalation improves operational efficiency drastically in Customer IO. Privileges are elevated only when necessary, reducing the time spent on managing access rights manually, thus leading to greater productivity.
3) Minimizes Risks of Human Error: By allowing just in time access, Customer IO helps minimize the risks linked to human errors. The system can automatically eliminate needless privileges once their purpose is served, decreasing the chance of accidental misuse of permissions.
4) Easier Audit and Compliance: The just in time privilege escalation makes auditing in Customer IO easier to manage. By granting temporary permission sets, the system's functionality will reduce discrepancies, facilitating a smoother audit trail and meeting all compliance requirements effectively.
1. Campaign Management: Just in time access to Customer IO would be useful when a marketer wishes to quickly launch or adjust an email or SMS marketing campaign, allowing for real-time modifications based on audience engagement or market changes.
2. Customer Support: Customer support representatives may need just in time access to bring up customer profiles and interaction history in real-time during support calls or chat, enabling them to provide personalized and efficient customer service.
3. Performance Analysis: For data analysts tracking marketing performance and customer behavior, having instant access to Customer IO allows them to pull up-to-date data and statistics, facilitating timely insight-driven decisions.
1. Planning.
2. Execution.
3. Maintenance.
By adopting this methodical approach, effectively implementing a robust Just-in-Time Access system for Customer IO can be successfully achieved.
Entitle provides self-serve access requests, flexible policy workflows, and automated provisioning, to restrict unneeded access across cloud infra and SaaS.
"I like Entitle because it’s one of those tools I can set up and forget about. I never have to go into it and it just works."
Mike Morrato
CISO and Global Head of IT,
Noname Security
Customer IO is a customer engagement platform that leverages machine learning to predict customer behavior and create personalized messages. It provides tools for businesses to automate, segment and personalize their emails, SMS messages, mobile and web push notifications for improved customer engagement. The company was founded in 2012 and is based in Portland, Oregon.
Entitle is how cloud-forward companies provide employees with temporary, granular and just-in-time access within their cloud infrastructure and SaaS applications. Entitle easily integrates with your stack, offering self-serve access requests, instant visibility into your cloud entitlements and making user access reviews a breeze.
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