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Automated Access Management Platform - Entitle - Limit cloud access without pushback

Break-Glass Access With Opsgenie

Just in Time Access to

Opsgenie

Boost security with break-glass access using Opsgenie. Enhance operational efficiency and incident response in IT operations management while maintaining least privilege access.

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Time-bound admin role escalations

Temporary access that is revoked when no longer needed

Faster access for employees and contractors

Audit logs and access reviews

What is Break-Glass Access?

What is Just in Time Access?

Break-glass access is a security measure designed to provide immediate, temporary access to restricted systems or data in urgent scenarios, akin to the concept of breaking glass to access emergency equipment. Used predominantly in information technology and cybersecurity, it enables authorized users to quickly gain necessary privileges in situations like system failures or security incidents. This method ensures that while urgent access is facilitated for critical tasks, the overall security and control of the system are not compromised.

Benefits of Break-Glass Access With Opsgenie

Benefits of Just in Time Access to

Opsgenie

‍Least Privilege Admin Access with Opsgenie: Implementing just-in-time access in conjunction with Opsgenie and a platform like Entitle ensures that administrative privileges are granted based on real-time operational needs, aligning with the least privilege security model. This integration effectively reduces the exposure of sensitive systems and data by providing temporary, necessary access only during critical incidents, thereby enhancing overall security posture.
‍Mitigating Insider Threats and Human Errors: By leveraging Opsgenie for just-in-time access control, organizations can significantly diminish the risks associated with insider threats and human errors. Access is provided only when required and for a specific duration, minimizing the chances of internal misuse of persistent privileges. Moreover, the automated provisioning of access rights reduces the human error factor in manual privilege assignments.‍
Boosting Operational Efficiency with Opsgenie: Integrating Opsgenie with a just-in-time access solution streamlines the operational response to incidents. This integration enables rapid and automated granting of access to on-call users, facilitating immediate response to operational emergencies and thus reducing system downtime and ensuring faster problem resolution.‍
Simplified Compliance Auditing: The combination of Opsgenie with just-in-time access management provides an efficient way to track and document access controls for compliance purposes. Each instance of access granted is logged with specific details, offering clear and auditable records that simplify compliance with industry regulations and internal security policies. This level of detailed tracking ensures that organizations can easily demonstrate compliance during audits.

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Entitle Just In Time Access - diagram- Just in Time Access - Entitle

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Use Cases for Break-Glass Access With Opsgenie

Use Cases for Just in Time Access to

Opsgenie

‍Rapid Response to Cloud Infrastructure Incidents: During critical incidents affecting cloud infrastructure, such as system outages or security breaches, Opsgenie can orchestrate break-glass access, promptly granting specialized incident response teams temporary elevated privileges. This immediate access is crucial for addressing issues in cloud platforms like AWS, Azure, or Google Cloud Platform efficiently, thus reducing downtime and preserving service integrity.‍
Enabling Compliance and Security Investigations in the Cloud: For compliance audits or security probes within cloud environments, Opsgenie can manage controlled break-glass access, providing auditors or security experts with time-bound, escalated privileges. This functionality is essential in sectors with strict regulatory requirements, where secure yet accessible examination of sensitive data in cloud storage or databases is necessary for compliance and investigative processes.‍
Facilitating Disaster Recovery in Cloud Environments: In disaster recovery situations, where quick access to cloud-based backups is vital, Opsgenie can administer break-glass access to enable rapid system and data restoration. This capability is key to sustaining business operations, particularly when dealing with cloud-based data repositories and recovery solutions like Amazon S3 or Azure Blob Storage, ensuring that essential personnel have immediate access for system and data recovery tasks.

How to Implement Break-Glass Access With Opsgenie?

How to Implement Just in Time Access to

Opsgenie

1. Define Emergency Access Needs

Begin by identifying scenarios where break-glass access is critical, such as major outages, security incidents, or compliance requirements. Focus on cloud resources like AWS services, Azure databases, or GCP applications that might require emergency access.

2. Set Up Opsgenie Teams and Integrations

Create dedicated Opsgenie teams, ensuring each team consists of members authorized for break-glass access under specific scenarios. Integrate Opsgenie with your cloud services to enable efficient incident response and access management.

3. Integrate Cloud Services with Opsgenie

Integrate your cloud services with Opsgenie. Use Opsgenie’s integrations with cloud providers to establish a connection between your cloud environment and Opsgenie. This ensures that Opsgenie can receive alerts and trigger actions in your cloud infrastructure.

4. Develop Incident Response Plans

Build incident response plans within Opsgenie, tailored to the scenarios identified. These plans should include steps for rapid access provisioning and should be linked to the respective Opsgenie teams and cloud services.

5. Establish Just-in-Time (JIT) Access Controls

Implement JIT access control mechanisms, using Opsgenie’s integration capabilities. These controls should allow for automatic granting and revocation of access based on real-time incident alerts and predefined conditions

‍Integrate with self-serve access requests - Streamline the process by allowing users to request access through the system rather than through personnel. Boost the adoption rate by integrating with IM platforms like Slack or MS Teams. Ensure all requests clearly specify who is asking, the necessary resource or role they need, how long they'll need it, and why.

Define rapid approval process - In emergencies, access shouldn't be a blocker. Require manual approvals strategically. Consider using automatic approval outside of workhours.

Auto provisioning and deprovisioning - Implement a JIT access solution that will speed up the granting and revoking of elevated permissions.

6. Configure Alerting Policies for Break-Glass Scenarios

Set up specific alerting policies in Opsgenie for break-glass scenarios. These policies should trigger immediate notifications to the relevant response teams and initiate the JIT access procedures.

7. Implement Rapid Access Approval Workflows

Create workflows within Opsgenie for rapid approval of break-glass access requests. These workflows should ensure that access is granted swiftly while maintaining security and oversight.

8. Ensure Access Auditing and Compliance

Leverage Opsgenie’s reporting tools to maintain a log of all break-glass access events. This is crucial for auditing purposes and for maintaining compliance with regulatory standards.

9. Regular Testing and Process Optimization

Conduct regular drills and tests to ensure the break-glass process works effectively. Use insights from these tests to optimize and refine your emergency access procedures.

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By following these steps, you can effectively implement a break-glass access system with Opsgenie, ensuring that your organization can respond quickly and securely to critical incidents in your cloud infrastructure.

Entitle has a native integration with

Opsgenie

Entitle has an IdP integration with

Opsgenie

Native integration

5 minutes set up with pre-built connectors

IdP integration

Add/remove users from groups in an identity provider

JIT access: self-service requests and authorization workflows

HR-driven birthright policies

Full audit trails and access reviews

Fine-grained visibility of permissions

Fine-grained, ephemeral provisioning of permissions

Manage Break-Glass Access With Opsgenie Through Entitle

Manage temporary access to

Opsgenie

with Entitle

Entering and leaving an on-call schedule triggers auto provisioning and deprovisioning of elevated permissions.
For enhanced access control, on-call users have the option to request JIT (Just-In-Time) privilege elevation, receiving it only as needed.
Leverage built-in integrations with more than 150 widely utilized cloud services and applications.
Simplify access by creating emergency access bundles, consolidating various resources from multiple applications into a single request.
Experience the convenience of a swift and straightforward installation process; our system is designed to be fully operational within just a few days.
Utilize our adaptable APIs, designed for seamless integration with various systems such as ticketing systems, HRIS, and more, to improve access management efficiency.

"I like Entitle because it’s one of those tools I can set up and forget about. I never have to go into it and it just works."

Mike Morrato
CISO and Global Head of IT,
Noname Security

Trusted by dozens of fast-growing and public companies

What is

Opsgenie

Opsgenie is a modern incident management platform developed by Atlassian that ensures critical incidents are never missed, and actions are taken swiftly. It provides tools to manage alerts, notify the right people, and enable them to take rapid action. Opsgenie can integrate with other software and systems, aiding communication and collaboration during incidents to minimize downtime and disruption.

What is Entitle?

Entitle is how cloud-forward companies provide employees with temporary, granular and just-in-time access within their cloud infrastructure and SaaS applications. Entitle easily integrates with your stack, offering self-serve access requests, instant visibility into your cloud entitlements and making user access reviews a breeze.

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JIT is only the beginning

Manage your users' on-demand and birthright permissions, all from one place.

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Entitle is a seamless way to grant employees granular and just-in-time access within cloud infra and SaaS.

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Break-Glass Access With Opsgenie

Just in Time Access to

Opsgenie

What is Break-Glass Access?

What is Just in Time Access?

Benefits of Break-Glass Access With Opsgenie

Benefits of Just in Time Access to

Opsgenie

Explore Entitle’s JIT Access Management Platform

Use Cases for Break-Glass Access With Opsgenie

Use Cases for Just in Time Access to

Opsgenie

How to Implement Break-Glass Access With Opsgenie?

How to Implement Just in Time Access to

Opsgenie